Free features and membership benefits
Basic features include regular capture, annotation, lightweight OCR, lightweight translation and access to AI Chat. Membership includes AI Work, all available OCR and translation models, sticky notes and theme switching. Availability also depends on your device, model installation and service configuration.
Membership does not include third-party AI service fees. Charges depend on your configured service provider.
Microsoft Store purchases: coming soon
Microsoft Store in-app membership purchases are planned for a future release and are not available yet. You can get SnipCC from Microsoft Store now; this installs the app and does not buy a membership.
When this channel launches, the app will show the available plans, prices, duration, device seats and purchase terms before payment. Microsoft Store purchases will not require buying and entering an activation code. Purchase and entitlement recovery instructions will be published with that release.
Use the purchase options actually available in your installed app. Language selection alone does not enable Microsoft Store billing or change your existing membership.
Redeem an existing activation code
- Open SnipCC and sign in to the account that will use the membership.
- Enter your existing code on the account page. Check the current account before redeeming.
- After activation, refresh membership status and check the validity period and device authorization.
- If all seats are occupied, manage devices or refresh status first. Do not pay again to resolve the same issue.
The code redemption deadline and membership expiry date are different. Account and membership verification require an internet connection.
Existing code orders and support
Existing code orders are handled by the designated third-party platform, wzyp.cn. Its shop currently uses Chinese. If you have already paid, use its order lookup page to check the original order and avoid paying twice.
- Paid but membership is not active?
- For a code order, payment, code delivery, account redemption and device authorization are separate steps. Check the order, code and account records in that order.
- Membership is active but this device cannot use it?
- Confirm this device is authorized, check available seats and connectivity, then refresh account status.
- Need help or a refund?
- Keep your original order and payment evidence. Follow the rules for the channel where you purchased. See Purchase and Refund Rules for existing code orders.
Code validity, renewals and devices
After redeeming a code, check your membership term and device seats. Renewing an active membership with a code extends its existing expiry date. Plan prices and device seats follow the pre-purchase disclosures and account records. See Terms of Use.
For order or authorization issues, email 260244206@qq.com with your order details and issue description. Do not publicly share full activation codes, passwords or payment credentials.